Safari MMA Coronavirus (COVID-19) Business Continuity Plans
As novel coronavirus (COVID-19) diagnoses continue to increase around the world, Safari MMA is committed to providing a safe environment for our employees and ensuring business continuity, to the best of our abilities, in service to you, our customers and partners. We are confident that coronavirus will not significantly impact the Safari MMA classes and our commitment to our community of students is unwavering. Thank you for your continued trust in us.
With the rise in diagnoses, we are taking increased measures to maintain business continuity and protect the health of our employees and students.
What is Safari MMA doing to minimise the risk of the spread of COVID-19?
- We have cancelled all business travel and recommended that our team avoids non-urgent personal travel as well.
- We require any employee returning from a high risk country, either domestically or abroad, to work from home for a 14-day or sign off as sick for 14 days as precautionary period before coming back to the office or teaching of classes.
- We have shared best practice health tips with our team and continue to keep them updated with the latest government recommendations.
- We have increased the frequency of cleaning of shared equipment and office cleaning.
- We have requested all locations to be disinfected before each class.
- We have contacted all members to make personal hygiene of upmost importance, washing hands with soap before and after classes.
- We have ask students who are travelling back from a high risk country not to attend classes for 2 weeks after travelling to check there are no signs of COVID-19
- We have recommended to students to purchase their own equipment rather than sharing equipment
A list of current high risk countries and recommendations the the World Health Organisation can be found here
What is our plan for continuity of sessions?
While we continue our work as usual, we are preparing for different scenarios, including the possibility of our office team working remotely if required, replacement instructors ready to cover classes, relocation of students to other locations and the option to freeze accounts for a nominal fee for students should they need or wish to take time off during this period.
We anticipate no impact to our service and believe in our ability to keep the classes running and expanding as usual, with no interruption. We will continue to meticulously monitor news from the World Health Organisation, among other sources and guidelines, and are committed to reassessing the situation and adjust our plans accordingly.
What we will do if a case comes to Safari MMA?
For the safety of our members and staff, if a case was to come to a Safari MMA class we would inform all members, and anyone who attended the same class or came in to close contact with the person will be asked to stay home for a minimum of 2 weeks to monitor their condition and to seek medical attention if unwell. In the meantime, we will run full disinfecting at both locations and of all equipment, and any replaceable equipment will be replaced. If the instructor of a class becomes unwell then we have a replacement instructor ready to continue the classes as normal. If one location is closed we will offer members the option to train at another location if available.
Given the current situation what will happen if a member needs to freeze their account?
Our membership freezing terms and conditions remain unchanged and members may still put their membership on hold. The usual nominal fee applies. You may speak to any of office team or email our Customer Service Centre at firstname.lastname@example.org for further assistance.
Can I still train as normal?
Yes, all of our classes are continuing as normal however if you have returned from a COVID-19 hotspot or have boarded a commercial airline then we recommend that you self-isolate and do not come to train for 2 weeks.
We wish you all good health, and do not hesitate to contact us with us with any questions